We are a ‘service’ driven company and our
ethos is to provide a complete service which will take the
headaches out of locating, procuring and delivering coach
hire whether it be a simple ‘A to B’ on a 16-seating
minibus, or a complicated route for multiple
coaches with multiple facilities required on the coaches.
Just Coach Hire will
organise the total process from start to finish.
We provide one point of contact to take a client’s
enquiry. Having taken full details we will then use our
expertise and experience to source a minimum of 4 quotations
from suitable operators, aiming to deliver the quotes to the
client within 24 hours, but often on the same day.
Having agreed a suitable vehicle hire we
will maintain control and coordination between the client
and the operator, ensuring all parties are happy with the
details of the hire. In the event of problems and changes
prior to the date of travel we naturally liaise with each
party to facilitate an efficient process.
Finally the day of travel comes and goes, hopefully without
incident. We will make service calls after the travel date
to ensure that both parties were happy or will take the role
of mediators in the unlikely event of a problem. For those
customers who are not aware of this industry, especially where
multiple coaches are to be hired, it can be a bit of a ‘minefield’
and disasters do occur from time to time, even with the most
reliable of Operators. When a disaster does happen, most clients
are unaware of how to deal with these situations and generally
their trip will result in disappointment. Again, because of
our buying power within the industry, we
often find that we have more influence with the coach companies
and can resolve issues much more successfully than a customer
alone.
Why we are Unique in the Coach Hire Market
What makes Just Coach Hire
so unique is that the quotes we offer are sourced directly from
the operator, we don't have fixed price list like other operators
and agents in the industry. Many
of the websites in the industry which
offer instant quotes will offer a generic price which don't
take into consideration the seasonal price differences, coach
availablity and location differences. What they do offer is
a average over the year and when you come back to book at this
price, it will in most cases, not be available or will be at
a increased price. Just Coach Hire can't guarantee
that in a months time your competitive coach hire quote
will be a available but we can guarentee that all four quotes
will be available and correct at the time of quoting.
The Just Coach Hire operator database covers
the whole of the UK and we don't charge operators
to be on the database so we can
offer the true reflection of the market
and offer the best price and operators to you.
Just Coach Hire don't blanket SMS or email
the market place, all operator are spoken to via telephone which
decreases the amount of time it takes Just Coach Hire
to get back to you with your quotes.
We don't have fixed prices for amendments
unlike some in the market place. If you do need to change the
date or time, we check with the operator to get a true reflection
of what the amendment is worth so you get the best price. |
